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Privacy Policy

This privacy policy (“Privacy Policy”) is designed to assist you in understanding how Hydrogard Solutions Sdn Bhd ("Hydrogard Solutions", “the company”, “we”, “us”, “our”) collect, use, disclose and/or process the personal data you provide to us and/or possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.

By providing your personal data in this website www.kusariwatercatalyst.com (the “Website”), you agree and give consent to Hydrogard Solutions, the owner of this Website, to use and process your Personal Data for the Purposes and in the manner as identified hereunder. For the purposes of this Privacy Policy, “Personal Data'' means information about you, from which you are identifiable, including but not limited to your name, identification card number, passport number, nationality, address, telephone number, credit or debit card details, race, gender, date of birth, email address, and/or any information about you which you have provided in this Website via enquiry forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by Hydrogard Solutions.

The provision of your Personal Data is voluntary. However, if you do not provide Hydrogard Solutions with your Personal Data, your request for the services which you require will be incomplete and we will not be able to process your Personal Data for the purposes outlined below:

Hydrogard Solutions may use and process your Personal Data for business and activities which shall include, without limitation the following (the “Purposes”):

  • to facilitate or enable any checks as may be required pursuant to the Terms of Use herein;
  • to develop, enhance and provide what is required pursuant to the Terms of Use herein to meet your needs;
  • for internal administrative purposes, such as auditing, data analysis, database records;
  • for Hydrogard Solutions to comply with its obligations under law or regulations (whether in Malaysia or overseas including disclosing such Personal Data to Malaysian and overseas law enforcement agencies or courts);
  • to respond to questions, comments and feedback from you.

In addition to the above, Hydrogard Solutions may wish to communicate with you either by email, telephone or text message in relation to the following matters (the “Marketing Purposes”):

  • to process your participation in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto;
  • to send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from Hydrogard Solutions, its partners, advertisers and or sponsors; and/or
  • to notify and invite you to events or activities organised by Hydrogard Solutions, its partners, advertisers, and or sponsors.

If you do not consent to Hydrogard Solutions processing your Personal Data for any of the Marketing Purposes, please notify the company by contacting +603-2288 8866.

If any of the Personal Data that you have provided to us changes, for example, if you change your e-mail address, telephone number, payment details or if you wish to cancel your account or withdraw your permission to receive communications for Marketing Purposes, please submit your request to info@kusariwatercatalyst.com.

Hydrogard Solutions will, to the best of its abilities, effect such changes as requested within fourteen (14) working days of receipt of such notice of change.

Hydrogard Solutions is committed to full compliance with the provisions of the Personal Data Protection Act 2010 and has appointed a Personal Data Protection Officer for these purposes. Should you wish to request access to your Personal Data, or if you have any inquiries or complaints in respect of our processing of your Personal Data, such officers may be communicated with in writing at this email address info@kusariwatercatalyst.com or by calling +603-2288 8866.

If you have any questions about this Privacy Policy, have any complaints, wish to limit the processing of your Personal Data or to request access to, correction of and/or to update your Personal Data, please contact us at info@kusariwatercatalyst.com or contact us at +603-2288 8866.

Hydrogard Solutions may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the Privacy Policy in a material manner we will update the ‘last modified’ date at the bottom of this page.



Last modified: 05 February 2021